Sustainability aspects We define sustainability in relation to outer environment, working environment, ethical aspects, social aspects and quality. We continuously strive towards minimizing the impact made on the environment by carrying out our business processes. Our efforts are defined by the following key words: Monitoring, Measuring, Improving, Reducing, Complying & Following up. In our own organization we focus on Safety: Dangerous Goods incidents - Spillage or leaking of Dangerous Goods Working environment: Accidents Resource consumption: Electricity - Heating - Cooling - Water - Fuel for ground vehicles Purchasing and waste disposal: Batteries - Wood - Plastic - Paper - Vehicles – Tires - Cleaning products and chemicals - Sewage - Equipment, tools and machinery Compliance with UN Global Compact: Ethical and social aspects - Accidents and sick leave (working environment) - Ethnic minorities - Equal opportunities - Gender discrimination - Demography and senior policy - Hire/Fire In our suppliers’ organizations we focus on Fuel consumption: Air fuel for aircraft & ground fuel for trucks Compliance with UN Global Compact: Ethical and social aspects - Child labour policy - Local community involvement - Transport of endangered species - Purchasing and Contract assessment - Transport of politically, socially or ethically controversial items Copenhagen, Denmark, January 3^rd 2008, cphqa@sas.dk